When the coronavirus hit, CVS Wellbeing promptly created drive-thru by means of COVID-19 testing abilities, substantially increased prescription supply and expanded obtain to telemedicine. As president & CEO of CVS Health and fitness, 1 of the biggest well being-treatment companies in the U.S., Larry Merlo claims he places individuals at the center of each decision his enterprise makes. How does that concentrate on the shopper and lessons learned throughout the pandemic guide his considering for the future? Washington Article columnist David Ignatius talks with Merlo about his company’s tactic and what is up coming for the wellness-treatment field.
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Larry Merlo, President and CEO of CVS Well being
Larry Merlo is President and Main Govt Officer of CVS Overall health, a Fortune 5 firm and the nation’s premier health innovation organization serving to people on their route to superior health. The company touches more than 100 million men and women every single 12 months through its distinctive combination of assets, which includes close to 9,900 retail locations, close to 1,100 wander-in professional medical clinics, a main pharmacy benefits manager with about 102 million program users, a devoted senior pharmacy treatment organization serving additional than 1 million individuals for each 12 months and increasing specialty pharmacy companies. CVS Health also serves an believed 34 million persons as a result of standard, voluntary and client-directed well being insurance plan goods and associated companies, together with growing Medicare Gain offerings and a top stand-on your own Medicare Portion D prescription drug prepare.
Under Merlo’s leadership, CVS Health and fitness is executing a strategy to become the most buyer-centric overall health corporation by assembly people where they are — no matter whether that is in the neighborhood, in the property, or in the palm of their hand. As part of the company’s deep commitment to general public well being, in 2014 it introduced the landmark decision to be the initially significant retail pharmacy to reduce tobacco sales in all of its merchants. To replicate its broader wellness treatment commitment, the enterprise subsequently transformed its corporate name to CVS Well being.
Merlo, a pharmacist by instruction, joined CVS Pharmacy in 1990 as a result of the company’s acquisition of Peoples Drug. Prior to assuming the job of President and CEO in 2011, Merlo held positions of raising accountability, most not long ago President of CVS Pharmacy. Less than his management, the organization completed some of the most prosperous acquisitions in the background of retail pharmacy and shipped considerable organic and natural expansion in main markets across the place.
Merlo at present serves on the Board of America’s Health and fitness Coverage Designs (AHIP) and the College of Pittsburgh’s Board of Trustees. He also serves on the Organization Roundtable Govt Committee.
He is a graduate of the College of Pittsburgh School of Pharmacy.